Money Wasted

Lake Worth Utilities
Waste Meter
... for an arc flash study that Mr. Reyes was qualified to do in house and at no cost to taxpayers.
... the estimated engineering cost of the express feeder which could also be done in house at no cost to taxpayers.
... wasted when insurance requirements were circumvented by the city manager and utility director.
... wasted when plant manager Dave Mulvay’s first attempt at writing a scope of work contained a defect that cost taxpayers an extra $123,098 for tainting the bidding process and giving unfair advantage to one bidder over another. - April 2009
... wasted when the Matrix organizational study to save taxpayers money was scrapped in favor of higher cost outsourcing by city manager Stanton.
... wasted engineering design cost of water piping and tanks (original county water deal) that will never be built.
... wasted when additional costs were incurred for not following insurance procedure on transformer repair.
... wasted when the commission unanimously voted to order transformers when we had equivalent replacements already in stock since the upgrade. - 15 Sep. 2009
Total Taxpayer Dollars Wasted:

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27 November 2021 21:22:27 EST

  Product Reviews: Vonage Woes
Posted on Wednesday, August 15, 2007 @ 05:17:28 EST by admin

Consumer Info

In the beginning, this company had good customer service and it still does, if you care to wait. For the past few days some callers have received an “ALL CIRCUITS ARE BUSY” message when calling me. Vonage said it was an ATT problem. So I missed some calls… big enough problem. But now for the past 24 hours, I haven’t been able to get my phone messages that may or may not have accumulated over the past few days. Although Vonage provides Internet access to your voice mail, their site often works so slow (or not at all) that it doesn’t pay to retrieve them via Internet.

All this was aggravated over an 18 minute wait for support to find out what was going on… sounds like Bell South all over again. I have noticed the waits are getting longer to resolve problems. Meanwhile the annoying ads and promos you’re forced to listen to as you wait have gotten even more annoying.

No doubt this system can save you money. It has saved me thousands and happily, I finally eliminated Bell South out of my life. But Vonage is not a professional system. It’s primary drawback is the latency (delays and sometimes echoes) that occur especially when calls get forwarded to cell phones. These latencies bog down communication with parties stepping on each others talk when they don’t intend to.


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